Certified LG Repair · Halifax & Dartmouth

LG Appliance
Repair Service

Certified, insured technicians. We repair LG appliances of any age and model — with quality parts and a full 90-day warranty on every job.

LG
Common Issues

LG Appliance Problems
We Fix

LG Fridge Repair

Not cooling evenly

LG French-door and side-by-side models use Linear Compressor technology. When the linear compressor begins to fail or the evaporator fan motor wears out, the fridge stops maintaining even temperature — the freezer stays cold but the fridge section warms noticeably.

Try first: Check that the evaporator fan inside the freezer is running — hold the door switch in manually. If the fan is silent, it has likely failed. If it runs, the issue is likely the compressor or control board.

Water pooling on the floor or under the crisper

LG refrigerators with the ice maker and water dispenser are prone to water inlet valve leaks or a cracked water line. Pooling under the crisper drawers usually points to a blocked defrost drain — a clog that sends melt water forward instead of into the drain pan below.

Try first: Pour warm water into the drain hole at the back of the freezer compartment. If the water doesn't drain freely, the drain line is blocked or frozen and needs clearing.

Ice maker not producing ice

LG InstaView and French-door models with Craft Ice makers are particularly prone to ice maker failures. The fill tube can freeze, the inlet valve can fail, or the ice maker assembly itself burns out. LG ice maker issues are among the most reported faults on these models.

Try first: Press the test button on the ice maker (usually accessed by removing the ice bin). If you hear it cycle but no water fills, the inlet valve has failed. If it's completely silent, the assembly needs replacing.

Error codes: Er IF, Er FF, Er rS

Er IF indicates an ice maker fan fault; Er FF is an evaporator fan error; Er rS means a sensor issue. These are common LG diagnostic codes that point to specific failed components rather than a general malfunction.

Try first: Unplug for 10 minutes and restart. If the same code returns, it's a confirmed component failure — the relevant fan, sensor or control board will need replacing.

Recent repair · Fairview, Halifax

LG Fridge Repair

A client noticed the bottom shelves of their Samsung RF French-door fridge were no longer staying cold, while the freezer seemed fine. They'd already tried unplugging and restarting — it helped briefly, then the problem came back.

Diagnosis & fix

Evaporator fan motor replaced

The evaporator fan motor had seized — a known failure point on LG French-door models. Without airflow from the freezer into the fridge section, the lower compartment stops cooling while the freezer holds temperature on residual cold. Fan replaced, fridge at temperature within 2 hours. 90-day warranty applied.

LG Washer Repair

LE error — motor overload

LE is one of the most common LG washer error codes. It means the direct drive motor is overloaded or the Hall sensor has failed. LG washers use a direct drive motor with no belt — the Hall sensor monitors the rotor position and stops the machine if rotation is abnormal.

Try first: Reduce the load size and restart. If the LE error appears on a small, balanced load, the Hall sensor needs replacing — it's a straightforward repair on LG direct drive models.

OE error — not draining

OE is LG's drain error and one of the most commonly searched LG washer codes. It means the machine failed to drain within the expected time. The pump filter is the first place to check — LG front-loaders clog regularly with lint, coins and fabric debris.

Try first: Access the filter panel at the bottom front, lay a towel down, and slowly unscrew the cap. Clear all debris, reinstall, and run a rinse-spin cycle. If OE returns, the drain pump impeller has failed.

Leaking from the door or dispenser

LG front-load washers can develop leaks at the door gasket or from the detergent dispenser drawer. The gasket inner fold traps moisture and mould that accelerates deterioration. Dispenser leaks usually point to blocked soap channels causing overflow.

Try first: Remove the dispenser drawer and clean all channels with hot water. For door leaks, check the gasket's inner fold for tears. Mould buildup alone can cause minor leaking and should be cleaned monthly.

UE error — unbalanced load or excessive vibration

UE means unbalanced load. LG washers will attempt to redistribute the load automatically, but if the drum bearing or shock absorbers have worn, the machine will vibrate heavily even on balanced loads and trigger UE repeatedly.

Try first: Level all four feet and redistribute the laundry. If UE appears consistently on small loads, the drum bearing or shock absorbers are likely worn and need replacing.

Recent repair · Clayton Park, Halifax

LG Washer Repair

A Samsung AddWash front-loader was stopping mid-cycle with a DC error. The client had already tried restarting and redistributing the laundry — the error kept returning even on small loads.

Diagnosis & fix

Hall sensor replaced

The Hall sensor on the direct drive motor had failed — a common LG washer fault. The sensor monitors rotor position and the motor shuts down when readings are irregular. Replaced in one visit, verified across multiple spin speeds up to 1200 RPM. 90-day warranty applied.

LG Dryer Repair

No heat — clothes still damp after a full cycle

LG electric dryers most commonly lose heat due to a failed heating element or blown thermal fuse. The thermal fuse is a one-time safety device that trips when the dryer overheats — usually because of a blocked exhaust vent rather than a fault in the dryer itself.

Try first: Check the external vent for blockages before replacing any parts. A clogged vent is the most common cause — if the fuse is replaced without clearing the vent, it will blow again within weeks.

d80, d90, d95 error — exhaust restriction

These codes are unique to LG dryers and indicate the exhaust duct is 80%, 90% or 95% blocked. LG is one of the few brands that actively monitors duct airflow and alerts you before the thermal fuse blows. Most owners don't realise this until the code appears.

Try first: Disconnect the duct from the back of the dryer and run a short cycle. If the code clears, the blockage is in the duct or external vent — clean the full duct run before reconnecting.

Squealing or rumbling during the cycle

LG dryers use drum support rollers and a drive belt to rotate the drum. When the rollers flatten from wear, they create a rhythmic thumping. A worn or cracked belt produces a high-pitched squeal that gets louder over time. Both worsen with heat.

Try first: Run the dryer empty on a timed cycle. If the noise is still present without a load, the rollers or belt are worn. Ignoring this will eventually cause the drum to stop rotating entirely.

Dryer stops early or runs too long

LG sensor dry cycles rely on two moisture sensor bars inside the drum. Fabric softener sheet residue coats the bars over time, causing the dryer to misread moisture levels and end cycles too early — or run indefinitely without detecting dryness.

Try first: Locate the two metal bars inside the drum near the lint filter and wipe them with rubbing alcohol on a cloth. Clean them monthly if you use dryer sheets. If the problem persists after cleaning, the sensor or control board needs diagnosis.

Recent repair · Rockingham, Halifax

LG Dryer Repair

A Samsung DV dryer ran full cycles but left clothes consistently damp. The lint trap was clean, no error codes were showing, and the drum was spinning normally.

Diagnosis & fix

Duct cleared + thermal fuse replaced

The wall duct had a partial blockage from a bird's nest at the exterior vent — the d90 code was accurate. The blockage had already caused the thermal fuse to blow. Both the fuse and the duct obstruction were addressed in the same visit. 90-day warranty applied.

LG Dishwasher Repair

OE error — not draining

OE on LG dishwashers means the water didn't drain within the expected time. LG QuadWash models have a fine mesh filter that clogs faster than standard filters due to the high-pressure spray pattern. Most OE errors are filter-related rather than pump failures.

Try first: Remove the bottom rack and lift out the cylindrical filter assembly. Rinse all parts under the tap and use a soft brush to clear the mesh. Clean the filter every 2–4 weeks to prevent repeat OE errors.

Dishes not clean — QuadWash arm blocked

LG QuadWash models use four spray arms for full coverage. The upper and lower arms can both clog with mineral scale in areas with hard water — when one arm is blocked, coverage drops and dishes on that rack come out dirty despite a full cycle.

Try first: Remove both spray arms (they twist off counterclockwise) and clear each nozzle with a toothpick. Soak in white vinegar for 15 minutes to dissolve mineral scale. If cleaning doesn't resolve it, the circulation pump needs checking.

Leaking from the door

LG dishwasher door gaskets can harden and compress after a few years, allowing water to escape during the wash cycle. The leak typically appears at the bottom corners of the door first — where the gasket takes the most stress from the door opening and closing.

Try first: Run a short cycle and watch the bottom corners of the door. If water appears there, the gasket has failed. Run your finger along the gasket when the machine is off — if it feels brittle or pulls away from the channel, it needs replacing.

AE error — leak detected in base

AE is LG's leak sensor error. A float switch in the base pan triggers when water accumulates — even from a small internal drip. The machine stops and won't restart until the pan is dry. The source can be the door gasket, pump, or water inlet valve.

Try first: Tilt the dishwasher forward slightly to drain the base pan, then dry it with a towel. If AE clears but returns after the next cycle, there's an active internal leak that needs to be traced and repaired.

Recent repair · Dartmouth Crossing, Dartmouth

LG Dishwasher Repair

A client's Samsung DW dishwasher was leaving water at the bottom of the tub after every cycle. The filter had been cleaned — it was clear — and the machine completed the full cycle without showing error codes.

Diagnosis & fix

Drain pump impeller replaced

The drain pump impeller had cracked — a piece of broken glass from the dishwasher had lodged in the pump housing and damaged the impeller blades. The pump was disassembled, the debris removed, and the impeller replaced. Two full cycles confirmed clean drainage. 90-day warranty applied.

LG Stove & Range Repair

Burner won't ignite — clicks but no flame

LG gas ranges use sealed burners with electronic igniters. Food debris and moisture around the igniter electrode are the most common causes of ignition failure. LG's EasyClean burner design makes it easier to reseat caps incorrectly after cleaning — a slightly off-centre cap is often the only problem.

Try first: Remove the burner cap, dry and clean around the igniter with a toothbrush, and reseat the cap firmly. If the burner still won't light after fully drying, the igniter or spark module needs replacing.

Induction or glass-top zone not heating

LG induction cooktops use individual coils per zone — when a coil fails, that zone stops heating entirely with no visual indication. On glass-top electric models, the surface element or the infinite switch that controls its power can fail independently.

Try first: Test a different zone to confirm the fault is isolated to one burner. If only one zone is dead, it's the coil or switch for that zone. If multiple zones fail together, the main control board needs diagnosis.

F-series error codes on the display

LG ranges display F1 through F9 error codes for different faults: F3 means an oven sensor issue, F5 is a door lock problem, F7 indicates a stuck key on the control panel. Each code points to a specific component rather than a general board failure.

Try first: Note the exact error code and unplug for 5 minutes. F7 (stuck key) sometimes clears after a reset. F3 and F5 require component replacement — attempting to clear them by resetting alone will not fix the underlying fault.

Continuous clicking when burners are off

Continuous igniter clicking on LG gas ranges almost always means moisture in the igniter assembly — from a boil-over, cleaning with too much water, or high humidity. The spark module sends current continuously when it senses moisture on the electrode.

Try first: Remove all burner caps and grates and let the cooktop dry completely — ideally overnight. Use a hair dryer on low heat to speed up drying around the igniter. If clicking continues after the cooktop is completely dry, the spark module needs replacement.

Recent repair · North End, Halifax

LG Stove Repair

A client called about an LG gas range where the front-left burner wouldn't ignite at all — no clicking, no spark. The other three burners worked fine. They'd cleaned the cooktop the day before and assumed they'd done something wrong during reassembly.

Diagnosis & fix

Igniter electrode replaced

The igniter electrode for the front-left burner had cracked — likely from thermal stress. The burner cap had been reseated correctly during cleaning, but the cracked electrode was preventing any spark. The electrode was replaced and all four burners confirmed working. 90-day warranty applied.

LG Oven Repair

Oven not reaching temperature

LG electric ovens most commonly fail at the bake element or the oven temperature sensor. LG's ProBake Convection models move the heating element to the rear wall — when it fails, the oven heats unevenly from the back only or stops heating altogether.

Try first: Place an oven thermometer inside and compare after 20 minutes. If the temperature is more than 25°F below the setting, the sensor or bake element has failed. On ProBake models, check the rear wall element rather than the bottom.

Uneven baking — hot spots or undercooked results

LG ProBake Convection ovens can develop uneven heat distribution when the rear convection element fails partially — some zones heat correctly while others don't. A faulty sensor can also cause temperature drift of 30–50°F without showing any error code.

Try first: Use an oven thermometer at different rack positions to map the heat. If one area is consistently hotter or cooler, the convection element or sensor is the likely fault rather than a calibration issue.

F3 or F9 error — sensor or door lock fault

F3 on LG ovens means the oven temperature sensor is open or shorted. F9 indicates the door lock mechanism has failed — usually triggered after a self-clean cycle where the latch motor overheats. Both prevent the oven from operating safely.

Try first: Unplug for 10 minutes and try again. F3 almost always requires sensor replacement. F9 can sometimes clear after cooling — if the door latch is stuck closed, do not attempt to force it open, as this can damage the lock assembly.

Door not sealing — heat escaping around the frame

LG oven door gaskets can harden and pull away from the frame over time. On models used frequently for high-temperature cooking or self-clean cycles, the gasket deteriorates faster. Heat escaping around the door raises cooking times and wastes energy.

Try first: Run your hand around the door edge while the oven is at temperature. If you feel heat at any point, the gasket needs replacing. Also check the door hinges — worn hinges cause the door to hang slightly open even when fully closed.

Recent repair · South End, Halifax

LG Oven Repair

A client contacted us after noticing everything she baked came out underdone in the centre, even when she added extra time. The oven display showed the correct temperature and there were no error codes. She assumed it was a user error until a thermometer showed the actual temperature was 45°F below the setting.

Diagnosis & fix

Door lock assembly replaced

The door lock motor had seized during the self-clean cycle — a known failure point on LG ranges where the latch overheats and the motor burns out, leaving the door locked. The assembly was replaced and the oven tested through a full bake and broil cycle. 90-day warranty applied.

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